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Privacy Policy

How Saport collects, uses and protects personal data of customers and pros.

1. General Provisions

This Privacy Policy describes how Saport service collects, uses, and protects user personal data. By using our website and services, you agree to the terms of this policy.

We respect your privacy and are committed to protecting your personal data in accordance with applicable laws and international standards.

2. What Data We Collect

We may collect the following information:

  • Contact Data: name, phone number, email address
  • Location Data: city, district, address (for order fulfillment)
  • Order Information: service description, order time, completion status
  • Technical Data: IP address, browser type, operating system
  • Cookies: files to improve website functionality

3. Purpose of Data Use

We use your personal data for:

  • Processing and fulfilling your orders
  • Communicating with you about order status
  • Providing technical support
  • Improving our service quality
  • Analyzing website usage
  • Sending information about new services (with your consent)

4. Personal Data Protection

We take all necessary measures to protect your data:

  • Data encryption during transmission (SSL/TLS)
  • Limited employee access to personal data
  • Regular security system checks
  • Protected servers and databases
  • Data backup

5. Disclosure to Third Parties

We do not sell or transfer your personal data to third parties, except:

  • Masters: transfer necessary data for order completion (name, phone, address)
  • Payment Systems: for payment processing (if online payment is used)
  • By Law: if required by applicable laws

6. Cookie Usage

Our website uses cookies for:

  • Remembering your settings
  • Analyzing website traffic
  • Improving functionality
  • Personalizing content

You can disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights

According to law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (except data stored by law)
  • Restrict data processing
  • Object to data processing
  • Receive your data in structured format

To exercise these rights, contact us through contact page.

8. Data Retention Periods

We retain your personal data:

  • Order Data: 3 years (for accounting purposes)
  • Contact Data: until you request deletion
  • Technical Logs: 12 months

9. Policy Changes

We may update this Privacy Policy from time to time. We'll notify you of material changes through the website or email. We recommend reviewing this page periodically.

10. Contact Information

If you have questions about our Privacy Policy or wish to exercise your rights, contact us:

Email: mail@saport.site

Address: Kyiv, Ukraine

You can also visit our contact page for more detailed information.